The NeckPro Halcyon Ergo Cervical Pillow is designed for back sleepers. Its shape and materials provide targeted comfort with Moira-Foam™.
Product highlights
- Best for: back sleepers
- Construction: Moira-Foam™
- Sleep positions: back sleepers
- Dimensions: 64cm x 37cm x 9cm
Why choose Halcyon?
Ultimate Comfort for Back Sleepers - Designed for Pure Back Sleeping Support
Experience superior spinal alignment and cooling comfort with the NeckPro Halcyon Pillow — expertly engineered for back sleepers who value balanced support and refreshing comfort.
Key Features:-
Elevated Cervical Zone – Provides firm and stable neck alignment to support the natural curve of your spine, ensuring proper posture throughout the night.
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Enhanced Shoulder Contour – Relieves pressure on the upper body and promotes muscle relaxation for deeper, uninterrupted sleep. May help reduce stiffness and soreness around the neck area
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Cervical Relief & Snoring Reduction – Reduce snoring through proper head and neck elevation
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Extreme Cool 6X Fabric – Infused with Extreme Cool 6X technology that delivers an instant cool-to-touch sensation, reducing heat build-up for optimal comfort.
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Temperature Regulation – Highly breathable fabric enhances airflow and moisture wicking, keeping you cool and fresh all night.
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Precision Care Foam Core – Durable and resilient multi-layer foam construction maintains shape and firmness while offering lasting ergonomic support.
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Sanitized® Moira-Foam™ – Provides comprehensive protection against dust mites, bacteria, and fungus for a cleaner sleep surface.
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Certification – Quality-tested for durability, ergonomic design, and material integrity
- Dimensions – 64cm x 37cm x 9cm (L x W x H – cervical support height)
Comfort note: This product is designed to support comfort, pressure distribution or sleep positioning. It is not intended to diagnose, treat, cure or prevent any medical condition, and individual experience may vary.
Frequently asked questions
Q: Who is Halcyon best suited for?
A: It is designed for back sleepers. Compare the listed feel, dimensions and available options with your personal preference before ordering.
Q: Which sleep positions suit Halcyon?
A: It is intended for back sleepers.
Q: What is Halcyon made from?
A: Its listed construction includes Moira-Foam™.
Q: What size is Halcyon?
A: The listed size is 64cm x 37cm x 9cm. Check the selected variant before ordering.
Need help choosing?
Need help comparing products or selecting the right option? Chat with NeckPro on WhatsApp or contact us at +6017 808 1137.
Returns & Refunds
Eligible purchases delivered within Peninsular Malaysia may be returned within 14 days of receiving the item.
To qualify for a return, the product must be unused, in its original packaging, with all tags attached. A receipt or other proof of purchase is also required.
Deliveries to Sabah, Sarawak and Labuan are excluded from this return policy due to shipping complexities.
Sale or clearance items, gift cards, customised or made-to-order products, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned.
If you receive a damaged, defective or incorrect item, please notify NeckPro within 48 hours and provide your order number, photographs and a description of the issue.
To request a return, email carestsales01@chlfoam.com.my. Products returned without prior approval will not be accepted.
Once an approved return has been received and inspected, the refund will be processed to the original payment method within 15 business days. Your bank may require additional processing time.
View NeckPro’s complete Return & Refund Policy.
Shipping & Delivery
NeckPro delivers within Malaysia. Ready-stock orders are normally processed within 1–3 working days, excluding weekends and public holidays.
Delivery time depends on product availability, product size, delivery location and the appointed courier or delivery team. Bulky products such as mattresses may require a scheduled delivery arrangement.
Please ensure that your delivery address and contact number are correct before placing your order. NeckPro will not be responsible for delays caused by incomplete or incorrect delivery information.
Additional delivery charges or restrictions may apply to certain locations, oversized products and deliveries to East Malaysia. Where applicable, the final delivery arrangement will be confirmed with the customer.
For delivery assistance, WhatsApp +6017 808 1137.
Sale or clearance items, gift cards, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned or exchanged.
Made-to-Order Bedframes & Divans
All NeckPro bedframes and divans are made to order according to the customer’s confirmed selections, which may include fabric colour, fabric texture, size, drawer configuration and other customisation options. Therefore, once the order has been confirmed and production has commenced, these products cannot be cancelled, returned or exchanged due to a change of mind, incorrect selection or personal preference.
Customers are responsible for checking the product dimensions, selected options and delivery-access measurements before confirming the order. Colours and textures displayed on a screen may vary slightly from the actual fabric; customers are encouraged to view the physical fabric sample where possible.
This restriction does not apply if the product delivered is defective, damaged or materially different from the confirmed order. Any such issue must be reported to NeckPro within 48 hours of delivery, together with the order number, photographs and a description of the issue.
