The NeckPro Moon Memory Pillow is designed for side sleepers. Its shape and materials provide targeted comfort with memory foam, microfibre.
Product highlights
- Best for: side sleepers
- Construction: memory foam, microfibre
- Sleep positions: side sleepers
- Care: Removable, washable cover; follow the care label for washing and drying.
Why choose Moon?
The Perfect Pillow for Side Sleepers
Experience superior comfort and neck support with the NeckPro Moon Memory Pillow — specially designed for side sleepers who seek deeper, uninterrupted rest.
Its unique curved shoulder design keeps the pillow securely in place even as you turn from back to side, ensuring consistent support all night long. Say goodbye to restless tossing and hello to rejuvenating sleep.
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Curved Shoulder Design – Ergonomically shaped to cradle your neck and shoulders, maintaining perfect alignment whether you sleep on your back or side
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High-Density Memory Foam Core – Adapts to the contours of your body, providing pressure relief and consistent neck and shoulder support
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100% Cotton Cover with Microfiber Layer – Breathable, soft, and naturally hypoallergenic for lasting freshness and comfort
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Removable & Washable Pillow Cover – Easy to clean and maintain, keeping your pillow hygienic and odor-free
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Hypoallergenic & Anti-Dustmite – Safe for sensitive users and those prone to allergies
- Durable Construction – Retains shape and firmness for years of reliable performance
Frequently asked questions
Q: Who is Moon best suited for?
A: It is designed for side sleepers. Compare the listed feel, dimensions and available options with your personal preference before ordering.
Q: Which sleep positions suit Moon?
A: It is intended for side sleepers.
Q: What is Moon made from?
A: Its listed construction includes memory foam, microfibre.
Q: How should I care for Moon?
A: Removable, washable cover; follow the care label for washing and drying.
Need help choosing?
Need help comparing products or selecting the right option? Chat with NeckPro on WhatsApp or contact us at +6017 808 1137.
Returns & Refunds
Eligible purchases delivered within Peninsular Malaysia may be returned within 14 days of receiving the item.
To qualify for a return, the product must be unused, in its original packaging, with all tags attached. A receipt or other proof of purchase is also required.
Deliveries to Sabah, Sarawak and Labuan are excluded from this return policy due to shipping complexities.
Sale or clearance items, gift cards, customised or made-to-order products, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned.
If you receive a damaged, defective or incorrect item, please notify NeckPro within 48 hours and provide your order number, photographs and a description of the issue.
To request a return, email carestsales01@chlfoam.com.my. Products returned without prior approval will not be accepted.
Once an approved return has been received and inspected, the refund will be processed to the original payment method within 15 business days. Your bank may require additional processing time.
View NeckPro’s complete Return & Refund Policy.
Shipping & Delivery
NeckPro delivers within Malaysia. Ready-stock orders are normally processed within 1–3 working days, excluding weekends and public holidays.
Delivery time depends on product availability, product size, delivery location and the appointed courier or delivery team. Bulky products such as mattresses may require a scheduled delivery arrangement.
Please ensure that your delivery address and contact number are correct before placing your order. NeckPro will not be responsible for delays caused by incomplete or incorrect delivery information.
Additional delivery charges or restrictions may apply to certain locations, oversized products and deliveries to East Malaysia. Where applicable, the final delivery arrangement will be confirmed with the customer.
For delivery assistance, WhatsApp +6017 808 1137.
Sale or clearance items, gift cards, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned or exchanged.
Made-to-Order Bedframes & Divans
All NeckPro bedframes and divans are made to order according to the customer’s confirmed selections, which may include fabric colour, fabric texture, size, drawer configuration and other customisation options. Therefore, once the order has been confirmed and production has commenced, these products cannot be cancelled, returned or exchanged due to a change of mind, incorrect selection or personal preference.
Customers are responsible for checking the product dimensions, selected options and delivery-access measurements before confirming the order. Colours and textures displayed on a screen may vary slightly from the actual fabric; customers are encouraged to view the physical fabric sample where possible.
This restriction does not apply if the product delivered is defective, damaged or materially different from the confirmed order. Any such issue must be reported to NeckPro within 48 hours of delivery, together with the order number, photographs and a description of the issue.
