Soft Contoured Support for Comfortable Sleep
The NeckPro Lunar Soft Memory Foam Contour Pillow combines a gently contoured shape with soft memory foam for comfortable head and neck support. Its dual-height design allows you to choose between two sides according to your sleeping position, shoulder width and preferred pillow height.
Compared with the extra-firm Regen pillow, Lunar provides a softer, more cushioned feel for customers who prefer greater sinkage and gentle contouring.
Key Features
Ergonomic Contour Design
The curved profile supports the space beneath the head and neck while you rest. Its two different heights provide greater flexibility for different body profiles and comfort preferences.
Soft Memory Foam
The memory foam responds gradually to pressure and creates a softer, more cushioning sensation. It is suitable for customers who find firm contour pillows too rigid.
Two Pillow Heights
- High side: 12cm
- Low side: 10cm
Your preferred side may depend on your sleeping position, shoulder width, mattress firmness and personal comfort preference.
Knitted Fabric Cover
The breathable knitted fabric provides a soft and comfortable sleeping surface. Follow the product care instructions when cleaning the pillow and cover.
Comfortable Pressure Distribution
The memory foam responds to the weight of the head and helps distribute pressure across the pillow surface for consistent comfort.
Suitable For
- Back and side sleepers
- Customers who prefer a soft contour pillow
- People who want two pillow-height options
- Customers who prefer more cushioning and sinkage
- Smaller body profiles or sleepers using a softer mattress
Product Specifications
- Product: NeckPro Lunar Soft Memory Foam Contour Pillow
- Material: Soft memory foam
- Cover: Knitted fabric
- Dimensions: 55cm × 35cm
- High side: 12cm
- Low side: 10cm
- Recommended sleeping positions: Back and side sleeping
Lunar Soft or Regen Extra Firm?
Choose Lunar Soft if you prefer a gentler, more cushioning feel. Consider Regen Extra Firm if you prefer a taller and more structured contour pillow with less sinkage. Individual comfort will vary, so a guided pillow trial is recommended where possible.
Please note: This pillow provides ergonomic comfort and positional support. It is not a medical device and is not intended to diagnose, treat, cure or prevent neck pain, shoulder pain, snoring or any other medical condition. Individual comfort and experience may vary.
Returns & Refunds
Eligible purchases delivered within Peninsular Malaysia may be returned within 14 days of receiving the item.
To qualify for a return, the product must be unused, in its original packaging, with all tags attached. A receipt or other proof of purchase is also required.
Deliveries to Sabah, Sarawak and Labuan are excluded from this return policy due to shipping complexities.
Sale or clearance items, gift cards, customised or made-to-order products, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned.
If you receive a damaged, defective or incorrect item, please notify NeckPro within 48 hours and provide your order number, photographs and a description of the issue.
To request a return, email carestsales01@chlfoam.com.my. Products returned without prior approval will not be accepted.
Once an approved return has been received and inspected, the refund will be processed to the original payment method within 15 business days. Your bank may require additional processing time.
View NeckPro’s complete Return & Refund Policy.
Shipping & Delivery
NeckPro delivers within Malaysia. Ready-stock orders are normally processed within 1–3 working days, excluding weekends and public holidays.
Delivery time depends on product availability, product size, delivery location and the appointed courier or delivery team. Bulky products such as mattresses may require a scheduled delivery arrangement.
Please ensure that your delivery address and contact number are correct before placing your order. NeckPro will not be responsible for delays caused by incomplete or incorrect delivery information.
Additional delivery charges or restrictions may apply to certain locations, oversized products and deliveries to East Malaysia. Where applicable, the final delivery arrangement will be confirmed with the customer.
For delivery assistance, WhatsApp +6017 808 1137.
Sale or clearance items, gift cards, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned or exchanged.
Made-to-Order Bedframes & Divans
All NeckPro bedframes and divans are made to order according to the customer’s confirmed selections, which may include fabric colour, fabric texture, size, drawer configuration and other customisation options. Therefore, once the order has been confirmed and production has commenced, these products cannot be cancelled, returned or exchanged due to a change of mind, incorrect selection or personal preference.
Customers are responsible for checking the product dimensions, selected options and delivery-access measurements before confirming the order. Colours and textures displayed on a screen may vary slightly from the actual fabric; customers are encouraged to view the physical fabric sample where possible.
This restriction does not apply if the product delivered is defective, damaged or materially different from the confirmed order. Any such issue must be reported to NeckPro within 48 hours of delivery, together with the order number, photographs and a description of the issue.