NeckPro Notus (SUMO Series)
The NeckPro SUMO Series is trusted for its advanced support, cooling technology, and premium durability. Designed as a chiropractor-recommended alternative to traditional coconut fibre mattresses, the Notus delivers similar firmness yet is 50% lighter — making it easier to handle while maintaining superior strength and comfort.
Key Features
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8" (20cm) Thickness – streamlined design offering firm support with a compact profile.
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Hexa-Coil™ Pocketed Spring System – engineered to support individuals weighing over 110kg, providing targeted lumbar reinforcement and reduced motion transfer.
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High Density Polyurethane Foam – delivers robust structural support, maintains spinal alignment, and resists sagging for long-term durability.
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Extreme Cool 3X Fabric Technology – 3 times cooler than standard fabrics, effectively wicks away moisture and regulates body temperature for refreshing, sweat-free sleep.
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Firm, Coconut Fibre–Like Feel – mimics the firmness of traditional Coconut fibre mattresses, with half the weight for easier maintenance and bed sheet changes.
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Perfect for All Sleep Positions – adapts to back, side, or stomach sleepers while maintaining optimal support and cooling comfort.
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Sanitized® Protection – anti-dust mite, anti-bacterial, and anti-fungal treatment ensures a cleaner, healthier sleep environment.
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Double Protection Packaging – thick plastic seal with PE-coated kraft paper for safe delivery.
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5 Years Guarantee + 5 Years Warranty
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1st to 5th Year : Free 1-to-1 replacement for any manufacturing defects (e.g., abnormal sinking over 4cm, squeaky springs).
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6th to 10th Year : Standard warranty – FOC spring system repair service (no extra charges, T&Cs apply)
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Coverage: Applicable within Peninsular Malaysia.
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Available in 4 Standard Sizes:
[Single] 20cm x 91cm x 190cm
[Super Single] 20cm x 107cm x 190cm
[Queen] 20cm x 152cm x 190cm
[King] 20cm x 183cm x 190cm
⚠️ Size customization available — please chat with our customer service.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Customer Reviews
Excellent service & Great experience with Patience Sales person - Jason ! Sharing professional Mattress Material knowledge to guide us how to choice their product . Will repeat order again .
Mattress was delivered super fast, ordered on 9Oct and get it on 11Oct. Item was double wrapped with good condition. Mattress is comfortable as expected. Will buy again in future.
