The NeckPro Pasithea 18 Inch Pocket Spring Mattress is a 18 inch pocket spring mattress designed for sleepers within the stated 70–90kg guidance. It has a plush feel and combines 2.0mm Hexa-Coil™ pocket springs.
Product highlights
- Best for: sleepers within the stated 70–90kg guidance
- Feel: Plush
- Construction: 2.0mm Hexa-Coil™ pocket springs
- Body-weight guidance: 70–90kg
- Thickness: 18 inch
- Warranty: 10-year warranty on the spring system
Why choose Pasithea?
The NeckPro Olympus Series is celebrated for its luxurious sleeping experience and premium export quality.
Aptly named after the Greek Goddess of Rest, the Pasithea mattress delivers the ultimate balance of plush comfort and resilient support — ensuring deep, restorative sleep every night.
Key Features:
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Twin Talalay Latex Layers – provide responsive body support, relieve pressure points, and enhance airflow for a healthier sleep.
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2.0mm Hexa-Coil™ Pocketed Spring System – delivers enhanced lumbar support and promotes correct spinal alignment.
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8" Plush Top – dual cushioning layers add exceptional softness and luxurious comfort.
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Suitable for body weight: 70–90kg – engineered for balanced comfort & firmness
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Foam Encased Edge Support – reinforces mattress borders, improves durability, and minimizes sagging.
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Felt Support Layer – offers firmer reinforcement, isolates spring structure, naturally warm, fire-retardant & toxin-free.
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Individual Pocket Springs – work independently to contour the body and prevent motion transfer for undisturbed rest.
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Sanitized® Protection – Anti-dust mite, anti-bacterial, and anti-fungal for a fresher, healthier sleep environment.
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Double Protection Packaging – sealed in thick plastic and wrapped with PE-coated kraft paper for safe transport.
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10-Year Local Manufacturer Warranty – on spring system.
Available in 4 Standard Sizes:
[Single] 45cm x 91cm x 190cm
[Super Single] 45cm x 107cm x 190cm
[Queen] 45cm x 152cm x 190cm
[King] 45cm x 183cm x 190cm
⚠️ Size customization available — please chat with our customer service.
Frequently asked questions
Q: Who is Pasithea best suited for?
A: It is designed for sleepers within the stated 70–90kg guidance. Compare the listed feel, dimensions and available options with your personal preference before ordering.
Q: What body-weight guidance applies to Pasithea?
A: The listed body-weight guidance is 70–90kg. Comfort remains personal, so a showroom trial is recommended where possible.
Q: How does Pasithea feel?
A: It is described as plush. Perceived firmness can vary with body weight, sleeping position and the base used.
Q: What is Pasithea made from?
A: Its listed construction includes 2.0mm Hexa-Coil™ pocket springs.
Q: Does Pasithea help reduce partner disturbance?
A: Its individually wrapped pocket springs move independently, which is designed to reduce motion transfer compared with interconnected spring systems.
Need help choosing?
Need help comparing products or selecting the right option? Chat with NeckPro on WhatsApp or contact us at +6017 808 1137.
Returns & Refunds
Eligible purchases delivered within Peninsular Malaysia may be returned within 14 days of receiving the item.
To qualify for a return, the product must be unused, in its original packaging, with all tags attached. A receipt or other proof of purchase is also required.
Deliveries to Sabah, Sarawak and Labuan are excluded from this return policy due to shipping complexities.
Sale or clearance items, gift cards, customised or made-to-order products, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned.
If you receive a damaged, defective or incorrect item, please notify NeckPro within 48 hours and provide your order number, photographs and a description of the issue.
To request a return, email carestsales01@chlfoam.com.my. Products returned without prior approval will not be accepted.
Once an approved return has been received and inspected, the refund will be processed to the original payment method within 15 business days. Your bank may require additional processing time.
View NeckPro’s complete Return & Refund Policy.
Shipping & Delivery
NeckPro delivers within Malaysia. Ready-stock orders are normally processed within 1–3 working days, excluding weekends and public holidays.
Delivery time depends on product availability, product size, delivery location and the appointed courier or delivery team. Bulky products such as mattresses may require a scheduled delivery arrangement.
Please ensure that your delivery address and contact number are correct before placing your order. NeckPro will not be responsible for delays caused by incomplete or incorrect delivery information.
Additional delivery charges or restrictions may apply to certain locations, oversized products and deliveries to East Malaysia. Where applicable, the final delivery arrangement will be confirmed with the customer.
For delivery assistance, WhatsApp +6017 808 1137.
Sale or clearance items, gift cards, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned or exchanged.
Made-to-Order Bedframes & Divans
All NeckPro bedframes and divans are made to order according to the customer’s confirmed selections, which may include fabric colour, fabric texture, size, drawer configuration and other customisation options. Therefore, once the order has been confirmed and production has commenced, these products cannot be cancelled, returned or exchanged due to a change of mind, incorrect selection or personal preference.
Customers are responsible for checking the product dimensions, selected options and delivery-access measurements before confirming the order. Colours and textures displayed on a screen may vary slightly from the actual fabric; customers are encouraged to view the physical fabric sample where possible.
This restriction does not apply if the product delivered is defective, damaged or materially different from the confirmed order. Any such issue must be reported to NeckPro within 48 hours of delivery, together with the order number, photographs and a description of the issue.
