The NeckPro Tulipa V2 14 Inch Pocket Spring Mattress is a 14 inch pocket spring mattress designed for couples who want independent support and less partner disturbance. It focuses on balanced comfort and support and combines independent pocket springs.
Product highlights
- Best for: couples who want independent support and less partner disturbance
- Construction: independent pocket springs
- Thickness: 14 inch
- Warranty: 10-year warranty on the spring system
Why choose Tulipa V2?
Cannot tahan your partner's active sleeping pattern? Go for NeckPro Tulipa!
Tulipa is equipped with a pocketed coil for great body contouring support and to minimize partner disturbance of toss & turn during the night.
Also comes with anti-dust mite properties and a premium plush top for optimal comfort.
Key Features
- Upgraded Version (Version 2) - Higher Grade Fabric, Extra Durability, Extra Support
- More comfortable and durable compared to the previous version
- Independent pocket spring support
- Designed to fit the contours of your body
- This system relieves pressure points and provides unrivalled support while you sleep
- Anti dustmites, antibacteria and fungus
- 10 years warranty on spring system
Available in 4 Standard Sizes
[Single] 35cm x 91cm X 190cm
[Super] 35cm x 107cm X 190cm
[Queen] 35cm x 152cm X 190cm
[King] 35cm x 183cm X 190cm
⚠️ Size customization available — please chat with our customer service.
Frequently asked questions
Q: Who is Tulipa V2 best suited for?
A: It is designed for couples who want independent support and less partner disturbance. Compare the listed feel, dimensions and available options with your personal preference before ordering.
Q: What is Tulipa V2 made from?
A: Its listed construction includes independent pocket springs.
Q: Does Tulipa V2 help reduce partner disturbance?
A: Its individually wrapped pocket springs move independently, which is designed to reduce motion transfer compared with interconnected spring systems.
Q: What size is Tulipa V2?
A: This mattress is available in multiple sizes. Check the selected variant and its dimensions before ordering.
Need help choosing?
Need help comparing products or selecting the right option? Chat with NeckPro on WhatsApp or contact us at +6017 808 1137.
Returns & Refunds
Eligible purchases delivered within Peninsular Malaysia may be returned within 14 days of receiving the item.
To qualify for a return, the product must be unused, in its original packaging, with all tags attached. A receipt or other proof of purchase is also required.
Deliveries to Sabah, Sarawak and Labuan are excluded from this return policy due to shipping complexities.
Sale or clearance items, gift cards, customised or made-to-order products, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned.
If you receive a damaged, defective or incorrect item, please notify NeckPro within 48 hours and provide your order number, photographs and a description of the issue.
To request a return, email carestsales01@chlfoam.com.my. Products returned without prior approval will not be accepted.
Once an approved return has been received and inspected, the refund will be processed to the original payment method within 15 business days. Your bank may require additional processing time.
View NeckPro’s complete Return & Refund Policy.
Shipping & Delivery
NeckPro delivers within Malaysia. Ready-stock orders are normally processed within 1–3 working days, excluding weekends and public holidays.
Delivery time depends on product availability, product size, delivery location and the appointed courier or delivery team. Bulky products such as mattresses may require a scheduled delivery arrangement.
Please ensure that your delivery address and contact number are correct before placing your order. NeckPro will not be responsible for delays caused by incomplete or incorrect delivery information.
Additional delivery charges or restrictions may apply to certain locations, oversized products and deliveries to East Malaysia. Where applicable, the final delivery arrangement will be confirmed with the customer.
For delivery assistance, WhatsApp +6017 808 1137.
Sale or clearance items, gift cards, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned or exchanged.
Made-to-Order Bedframes & Divans
All NeckPro bedframes and divans are made to order according to the customer’s confirmed selections, which may include fabric colour, fabric texture, size, drawer configuration and other customisation options. Therefore, once the order has been confirmed and production has commenced, these products cannot be cancelled, returned or exchanged due to a change of mind, incorrect selection or personal preference.
Customers are responsible for checking the product dimensions, selected options and delivery-access measurements before confirming the order. Colours and textures displayed on a screen may vary slightly from the actual fabric; customers are encouraged to view the physical fabric sample where possible.
This restriction does not apply if the product delivered is defective, damaged or materially different from the confirmed order. Any such issue must be reported to NeckPro within 48 hours of delivery, together with the order number, photographs and a description of the issue.