The NeckPro Zephyr 10 Inch Pocket Spring Mattress is a 10 inch pocket spring mattress designed for stomach sleepers within the stated over 110kg guidance. It focuses on balanced comfort and support and combines Hexa-Coil™ pocket springs, natural coconut fibre, memory foam.
Product highlights
- Best for: stomach sleepers within the stated over 110kg guidance
- Construction: Hexa-Coil™ pocket springs, natural coconut fibre, memory foam, natural latex
- Body-weight guidance: Over 110kg
- Sleep positions: stomach sleepers
- Thickness: 10 inch
- Warranty: 5-year guarantee + 5-year warranty (terms apply)
Why choose Zephyr?
The NeckPro SUMO Series is trusted for its advanced support, cooling innovation, and chiropractor-approved durability.
Designed as a lighter and more practical alternative to traditional coconut fibre mattresses, the Zephyr delivers similar firmness at just half the weight — making it easier to maintain while offering superior comfort and resilience.
Key Features:
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10" (25cm) Thickness – firm, streamlined profile for balanced comfort and stability.
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Hexa-Coil™ Pocketed Spring System – engineered to support individuals weighing over 110kg, adapting to body contours while minimizing motion transfer.
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Firm Memory Foam Layer – relieves pressure points, maintains spinal alignment, and provides strong foundational support.
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Natural Latex Cushioning – enhances breathability and resilience with a responsive, adaptive sleeping surface.
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Extreme Cool 3X Fabric Technology – three times cooler than conventional fabrics, regulates body temperature, and wicks away moisture for a refreshing sleep.
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Coconut Fibre–Like Firmness – delivers the same firm feel as Coconut-fibre mattresses but at 50% lighter weight, ensuring easy handling.
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Suitable for All Sleeping Positions – adapts to back, side, and stomach sleepers for consistent support and cooling comfort.
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Sanitized® Protection – anti-dust mite, anti-bacterial, and anti-fungal for a cleaner, healthier sleep environment.
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Double Protection Packaging – sealed in thick plastic and reinforced with PE-coated kraft paper for safe delivery.
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5 Years Guarantee + 5 Years Warranty
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1st to 5th Year : Free 1-to-1 replacement for any manufacturing defects (e.g., abnormal sinking over 4cm, squeaky springs).
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6th to 10th Year : Standard warranty – FOC spring system repair service (no extra charges, T&Cs apply)
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Coverage: Applicable within Peninsular Malaysia.
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Available in 4 Standard Sizes:
[Single] 25cm x 91cm x 190cm
[Super Single] 25cm x 107cm x 190cm
[Queen] 25cm x 152cm x 190cm
[King] 25cm x 183cm x 190cm
⚠️ Size customization available — please chat with our customer service.
Comfort note: This product is designed to support comfort, pressure distribution or sleep positioning. It is not intended to diagnose, treat, cure or prevent any medical condition, and individual experience may vary.
Frequently asked questions
Q: Who is Zephyr best suited for?
A: It is designed for stomach sleepers within the stated over 110kg guidance. Compare the listed feel, dimensions and available options with your personal preference before ordering.
Q: Which sleep positions suit Zephyr?
A: It is intended for stomach sleepers.
Q: What body-weight guidance applies to Zephyr?
A: The listed body-weight guidance is over 110kg. Comfort remains personal, so a showroom trial is recommended where possible.
Q: What is Zephyr made from?
A: Its listed construction includes Hexa-Coil™ pocket springs, natural coconut fibre, memory foam, natural latex.
Q: Does Zephyr help reduce partner disturbance?
A: Its individually wrapped pocket springs move independently, which is designed to reduce motion transfer compared with interconnected spring systems.
Need help choosing?
Need help comparing products or selecting the right option? Chat with NeckPro on WhatsApp or contact us at +6017 808 1137.
Returns & Refunds
Eligible purchases delivered within Peninsular Malaysia may be returned within 14 days of receiving the item.
To qualify for a return, the product must be unused, in its original packaging, with all tags attached. A receipt or other proof of purchase is also required.
Deliveries to Sabah, Sarawak and Labuan are excluded from this return policy due to shipping complexities.
Sale or clearance items, gift cards, customised or made-to-order products, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned.
If you receive a damaged, defective or incorrect item, please notify NeckPro within 48 hours and provide your order number, photographs and a description of the issue.
To request a return, email carestsales01@chlfoam.com.my. Products returned without prior approval will not be accepted.
Once an approved return has been received and inspected, the refund will be processed to the original payment method within 15 business days. Your bank may require additional processing time.
View NeckPro’s complete Return & Refund Policy.
Shipping & Delivery
NeckPro delivers within Malaysia. Ready-stock orders are normally processed within 1–3 working days, excluding weekends and public holidays.
Delivery time depends on product availability, product size, delivery location and the appointed courier or delivery team. Bulky products such as mattresses may require a scheduled delivery arrangement.
Please ensure that your delivery address and contact number are correct before placing your order. NeckPro will not be responsible for delays caused by incomplete or incorrect delivery information.
Additional delivery charges or restrictions may apply to certain locations, oversized products and deliveries to East Malaysia. Where applicable, the final delivery arrangement will be confirmed with the customer.
For delivery assistance, WhatsApp +6017 808 1137.
Sale or clearance items, gift cards, opened hygiene-sensitive products, and items that are no longer in their original condition or packaging cannot be returned or exchanged.
Made-to-Order Bedframes & Divans
All NeckPro bedframes and divans are made to order according to the customer’s confirmed selections, which may include fabric colour, fabric texture, size, drawer configuration and other customisation options. Therefore, once the order has been confirmed and production has commenced, these products cannot be cancelled, returned or exchanged due to a change of mind, incorrect selection or personal preference.
Customers are responsible for checking the product dimensions, selected options and delivery-access measurements before confirming the order. Colours and textures displayed on a screen may vary slightly from the actual fabric; customers are encouraged to view the physical fabric sample where possible.
This restriction does not apply if the product delivered is defective, damaged or materially different from the confirmed order. Any such issue must be reported to NeckPro within 48 hours of delivery, together with the order number, photographs and a description of the issue.
