NeckPro Arktos Plus (SUMO Series)
The NeckPro SUMO Series is trusted for its superior support, cooling innovation, and chiropractor-approved durability. The Arktos Plus 12" mattress is specially designed for heavier individuals, offering the perfect balance of firm support and luxurious comfort — ideal for those seeking long-lasting stability with a refreshing cooling sensation.
Key Features
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12" (30cm) Thickness – premium profile offering firm comfort and plush support for a restful sleep experience.
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Recommended for body weight: Above 90kg – ensuring balanced firmness and durability.
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Tri-Zone Hexa-Coil™ Pocketed Spring System – engineered with individually wrapped coils arranged in three support zones, adapting to body contours for precise spinal alignment and reduced pressure points.
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High Density Polyurethane Foam + Natural Latex – combines robust base support with natural latex cushioning that’s breathable, responsive, and resilient. Ideal for maintaining spinal posture and comfort balance.
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Extreme Cool 6X 2.0 Fabric Technology – six times cooler than standard fabrics; regulates temperature, wicks moisture, and ensures a cool, dry sleep environment all night long.
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Support for Over 110kg – built with durable spring coils and high-density materials to provide consistent support and longevity for heavier individuals.
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Chiropractor Trusted – recommended for healthy spine alignment and proper body ergonomics during rest.
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Sanitized® Protection – anti-dust mite, anti-bacterial, and anti-fungal for a cleaner, healthier sleep environment.
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Double Protection Packaging – sealed in thick plastic and reinforced with PE-coated kraft paper for safe handling and delivery.
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5 Years Guarantee + 5 Years Warranty
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1st to 5th Year : Free 1-to-1 replacement for any manufacturing defects (e.g., abnormal sinking over 4cm, squeaky springs).
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6th to 10th Year : Standard warranty – FOC spring system repair service (no extra charges, T&Cs apply)
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Coverage: Applicable within Peninsular Malaysia.
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Available in 4 Standard Sizes
[Single] 30cm x 91cm x 190cm
[Super Single] 30cm x 107cm x 190cm
[Queen] 30cm x 152cm x 190cm
[King] 30cm x 183cm x 190cm
⚠️ Size customization available — please chat with our customer service.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.